Terms & Conditions

Introduction

These Terms & Conditions (the "Agreement") constitute a legally binding contract between you ("Member", "User", "you") and be88 ("be88", "we", "us", "our"), the operator of the online gaming platform accessible at be88.casa (the "Platform"). By completing account registration, making a deposit, or participating in any game or betting activity offered on the Platform, you confirm that you have read, understood and agree to be bound by this Agreement in its entirety, together with any supplementary policies referenced herein, including but not limited to the Privacy Policy and the Responsible Gambling Policy.

If you do not agree with any part of this Agreement, you must not register an account or use the Platform. be88 reserves the right to refuse service to any applicant or existing Member at its sole discretion.

Definitions

The following definitions apply throughout this Agreement:

Account Eligibility

To open and maintain an Account with be88, you must satisfy the following eligibility criteria at the time of registration and on a continuing basis throughout your membership:

• You must be at least 21 years of age. be88 does not knowingly permit persons under 21 to register or participate in any activity on the Platform.
• You must be accessing the Platform from a jurisdiction where doing so is lawful. It is your sole responsibility to confirm that your participation complies with all applicable local laws.
• You may hold only one (1) Account on the Platform. Multiple accounts per individual, household address or shared device are prohibited.
• You must not be the subject of any self-exclusion arrangement — whether imposed by be88 or by any third-party responsible gambling programme — at the time of registration.
• You must not be acting on behalf of any third party when registering or using the Account.
• All information provided during registration must be accurate, current and complete. Providing false information constitutes a material breach of this Agreement.

be88 reserves the right to request documentary evidence to verify eligibility at any point. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension and withholding of pending withdrawals pending the outcome of the review.

Registration & Verification

Account registration requires the Member to supply a valid email address, a chosen username, a secure password and accurate personal information including full legal name and date of birth. be88 will use the details provided to administer the Account, process transactions and fulfil obligations under applicable regulations.

Identity Verification (KYC)

Prior to processing any withdrawal request, be88 will initiate a KYC review. The Member will be required to submit copies of government-issued identification (such as a Malaysian MyKad or passport) and proof of the payment method used for deposits. Documents must be clear, legible and unexpired.

Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials. You must not share your password with any other person. If you suspect that your Account has been accessed without authorisation, you must notify be88 support immediately via the live chat function on the Platform.

Deposits & Withdrawals

All Account balances are held and transacted in Malaysian Ringgit (MYR). Transactions must be conducted through the payment methods listed on the Platform at the time of the transaction, which may include DuitNow, FPX, Maybank transfer, CIMB transfer, Public Bank transfer, Hong Leong Bank transfer, Touch 'n Go eWallet, Boost, GrabPay and cryptocurrency options (BTC/USDT) where available.

Deposits

• Deposits must be made from a payment account registered in your own name. Third-party funding is prohibited.
• Minimum deposit amounts and any processing fees (if applicable) will be displayed at the time of the transaction.
• Deposited funds that have been credited to your Account in error must be reported immediately. Using funds credited in error is a breach of this Agreement.

Withdrawals

• Withdrawal requests are subject to successful completion of KYC verification and satisfaction of any applicable wagering requirements.
• Withdrawals will be processed to the same payment method used for the originating deposit wherever technically possible, in line with anti-money-laundering obligations.
• be88 reserves the right to request additional supporting documentation before processing any withdrawal above specified threshold amounts.
• Processing times vary by payment method and are displayed on the Platform. be88 does not accept responsibility for delays caused by banking or payment provider systems outside our control.

Bonuses & Promotions

be88 may from time to time make promotional offers available to eligible Members. Participation in any promotion constitutes acceptance of the specific terms applicable to that offer, in addition to this Agreement.

• Each promotion will specify the qualifying deposit amount, eligible games, wagering requirements, minimum odds (where applicable), maximum bonus amount and expiry window.
• Bonus Funds and any winnings generated from them may not be withdrawn until all stated wagering requirements have been fully satisfied.
• Where a Member withdraws real-money funds before completing the wagering requirement applicable to an active bonus, the Bonus Funds and associated pending winnings will be forfeited.
• be88 reserves the right to modify, suspend or withdraw any promotional offer at any time, provided that existing active wagering positions will be honoured under the terms in effect at the time of participation.
• Bonus abuse — including but not limited to opening multiple accounts to claim the same offer or using betting strategies that exploit bonus mechanics with minimal risk — constitutes a material breach of this Agreement.

Betting & Gaming Rules

All bets and game sessions are governed by the rules displayed on the relevant game or market page at the time of participation. General principles applying across all betting and gaming activities on the Platform are set out below.

Sports Betting

Bet settlement follows the official result declared by the relevant sports governing body. In markets covering Liga Super Malaysia, English Premier League, UFC, and other competitions, be88 relies on official data providers. Errors in odds quoted due to technical malfunction or manifest human error may result in bets being voided and stakes returned.

Live Casino

Live dealer game results are determined in real time by the physical outcome of the game conducted by the dealer. In the event of a technical disconnection during a live game round, the round outcome will be determined by the game server record. be88 is not responsible for losses attributable to a Member's own connectivity issues.

Slots & RNG Games

All slot and Random Number Generator (RNG) casino games use certified random number generation technology. Return to Player (RTP) percentages are published within individual game information panels. Past game outcomes do not influence future results.

Prohibited Conduct

The following activities are strictly prohibited on the be88 Platform:

• Registration of more than one Account or use of another person's Account;
• Providing false, misleading or fraudulent personal information;
• Using automated betting software, bots, scripts or AI tools to gain an unfair advantage;
• Collusion with other players to defraud the Platform or other Members;
• Engaging in match-fixing, spot-fixing or any form of corrupt activity in relation to sporting events listed on the Platform;
• Exploiting software errors, glitches or pricing errors knowingly and intentionally;
• Using the Platform for any unlawful activity, including but not limited to money laundering;
• Depositing funds derived from criminal activity or attempting to use the Platform to conceal the origin of funds;
• Any conduct intended to disrupt, harm or gain unauthorised access to the Platform's systems or other Members' accounts.

be88 reserves the right to investigate any suspected prohibited conduct and to take such action as it considers appropriate, including immediate Account suspension, forfeiture of balance and referral to relevant authorities.

Suspension & Account Closure

be88 may, at its sole discretion, temporarily suspend or permanently close any Account where:

• A breach of this Agreement is suspected or confirmed;
• Fraudulent activity or identity misrepresentation is suspected;
• Regulatory or legal obligations require suspension;
• The Member is identified as a minor or fails to complete KYC within a stipulated period;
• A self-exclusion request has been submitted by the Member or their authorised representative.

Where an Account is closed for reasons not attributable to Member misconduct, any legitimate real-money balance (excluding Bonus Funds) will be returned to the Member via the original deposit method following completion of any required verification.

Member-Initiated Closure

Members wishing to close their Account for any reason, including responsible gambling grounds, should contact be88 support via live chat. Closure requests are processed within a reasonable timeframe. Members may also use the self-exclusion tools available within their Account settings to restrict access immediately.

Responsible Gambling

be88 is committed to promoting responsible gambling practices. Gambling should be an enjoyable form of adult entertainment. It must never be viewed as a means of generating income or resolving financial difficulties.

The Platform provides Members with practical tools designed to support controlled gambling behaviour, including personal deposit limits (daily, weekly or monthly), session time reminders and self-exclusion for defined or indefinite periods. These tools are accessible within Account settings and can also be activated by contacting support.

Members who believe they may be experiencing problem gambling are encouraged to review the dedicated Responsible Gambling page for detailed guidance, practical support contacts and advice on accessing assistance. Text-only references: Talian Kasih 15999; GamCare.

For players aged 21 and above only. Gambling involves financial risk. Never bet more than you can afford to lose.

Limitation of Liability

To the fullest extent permitted by applicable law, be88 excludes all liability arising from or in connection with:

• Losses arising from gambling or betting activities conducted on the Platform;
• Interruption of service due to scheduled maintenance, system outages or force majeure events;
• Loss of data or corruption of Account records caused by circumstances outside be88's reasonable control;
• Unauthorised access to an Account where the Member has failed to maintain reasonable security over their credentials;
• Decisions made by the Member in reliance on information published on the Platform, including odds, statistics and game information.

Nothing in this clause limits be88's liability for fraud, wilful misconduct or any liability that cannot be excluded by law.

Intellectual Property

All content on the be88 Platform — including but not limited to the be88 name, logo, visual design, text, graphics, game interfaces, software and data — is the exclusive property of be88 or its licensed suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes in accordance with this Agreement. You may not reproduce, distribute, modify or create derivative works from any Platform content without prior written consent from be88.

Amendments

be88 reserves the right to amend, update or replace this Agreement at any time. Where changes are material, be88 will endeavour to notify Members by email or by displaying a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, unless an earlier effective date is required by law or regulatory direction. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised terms. If you do not accept the revised terms, you must cease using the Platform and contact support to close your Account.

Governing Law

This Agreement shall be interpreted and governed in accordance with applicable international gaming regulations under which be88 operates. Any dispute arising from or in connection with this Agreement that cannot be resolved through be88's internal complaints process shall be subject to binding arbitration or such other dispute resolution mechanism as be88 may specify in writing. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

Contact Us

If you have any questions regarding these Terms & Conditions, require clarification on any clause, or wish to raise a complaint, please contact the be88 customer support team. Support is available 24 hours a day, 7 days a week via live chat on the Platform.

Email enquiries may be directed to the address listed in the footer of this page. Please note that the email address is provided for written correspondence only and is not a clickable link. Response times for email enquiries are typically within one (1) business day.